Frequently Asked Questions

RightHold is a compliance management platform built specifically for UK landlords and letting agents. It helps you track gas safety certificates, EPC ratings, deposit protection, EICR reports, and all other compliance obligations under the Renters' Rights Act 2025.

RightHold is designed for private landlords (from 1 property to large portfolios), letting agents, and property management companies operating in the UK private rented sector.

The Renters' Rights Act 2025 is the most significant reform to England's private rented sector in 30 years. It abolishes Section 21 no-fault evictions, reforms Section 8 possession grounds, introduces the Private Rented Sector Database, regulates rent increases, and introduces new requirements for pet requests and property standards.

Phase 1 of the Renters' Rights Act takes effect on 1 May 2026. This includes the abolition of Section 21, reforms to Section 8, rent increase rules, and pet request rights. The PRS Database is expected to roll out later in 2026, with full mandatory registration from 2027. Further phases will follow over subsequent months.

RightHold starts at £14.99/month for the Landlord plan (up to 5 properties). Portfolio (up to 25 properties) is £34.99/month, Agency (up to 50 properties) is £79.99/month, and Agency Pro (up to 200 properties) is £149.99/month. Save 25% with annual billing. All plans include a 14-day free trial.

Yes, all plans include a 14-day free trial. No credit card is required to start. You can explore all features during the trial and only pay if you decide to continue.

Yes, you can cancel your subscription at any time. If you cancel, you'll retain access until the end of your current billing period. Annual plans are eligible for a pro-rata refund for unused full months if requested within 30 days of your most recent payment date. See our refund policy for full details.

RightHold covers gas safety certificates, Energy Performance Certificates (EPC), Electrical Installation Condition Reports (EICR), deposit protection, smoke and CO alarms, HMO licensing, selective licensing, PRS Database registration, Section 8 evidence building, rent increase tracking, and pet request management.

Yes. RightHold is GDPR compliant, uses SSL and AES-256 encryption, and is monitored by Sentry for errors and performance. Data is processed by essential service providers (listed in our privacy policy) under data processing agreements, as required to operate the platform. We never sell your data.

Yes. Our Agency and Agency Pro plans are designed for letting agents managing properties on behalf of multiple landlords. You get multi-user access, bulk import tools, portfolio analytics, and dedicated support.